Questão 48 — Amazon AIF-C01 Simulado | AWS Certified AI Practitioner Questões e Respostas
A company designed an AI-powered agent to answer customer inquiries based on product manuals. Which strategy can improve customer confidence levels in the AI-powered agent's responses?
- A. Writing the confidence level in the response
- B. Including referenced product manual links in the response
- C. Designing an agent avatar that looks like a computer
- D. Training the agent to respond in the company's language style
Resposta correta:
B
Explicação
Explanation: Comprehensive and Detailed Explanation From Exact AWS AI documents: Providing references or citations increases trust and transparency by: Allowing users to verify information Demonstrating responses are grounded in authoritative sources Reducing perceived hallucination risk AWS Responsible AI guidance emphasizes source attribution as a best practice to increase user trust in AI- generated content. Why the other options are incorrect: Confidence labels (A) do not verify correctness. Avatars (C) are cosmetic. Language style (D) affects tone, not trustworthiness. AWS AI document references: Building Trustworthy AI Systems Grounding AI Responses in Source Documents Responsible AI Transparency Practices